IMPORTANT INFORMATION

If you are scheduled for disconnection of water service, DO NOT make a payment online after 8:00am on the scheduled

disconnect date to potentially avoid disconnection fees or being disconnected.

Processing fees apply to all Mastercard/Visa payments.

Pay your bill:

• Automatic Withdraw
• Complete the online set-up with Paystar
• Avoid late fees.
• Processed the same day each month.

Pay By Phone:

• During regular business hours call 304-354-7752

Pay Online:

• Log into your Paystar account ( You will need your account number)

Pay by Mail:

• Send check payments or money orders with stub to: PO Box 327 Grantsville, WV 26147

Pay in Person:

• Our business office is located at 122 Nobe RD Big Bend, WV 26136
• Check/Money Order, Cash and debit card accepted
• Drop Box conventiently located outside

Electronic Banking:

• Set up automatic bill pay through your bank
• No Processing Fees apply
• Allow 7-10 business days for posting to your account